The documents we provide you should be taken to our office along with your valid government issued ID and TRN and your PD (passenger declaration - yellow form) obtained at the port of entry if the consigned travelled.
The passenger declaration will validate your travel, in which case you must provide your passport to obtain your US$500.00 duty free allowance. If you intend to seek the assistance of another person we recommend you use someone you know who works in the system or ask our office for referrals. WE SUGGEST THAT YOU DO NOT USE HUSTLERS FROM THE OUTSIDE.
After paying your warehouse charges our freight cashiers provide you all paperwork in the order needed for the manifest branch of customs. While you are making your way there, a message is immediately sent to our warehouse personnel to locate and bring your cargo to the examination area. As soon as your paperwork is verified and stamped by the manifest staff, you proceed to the inspection area. The friendly professional customs agent will examine your merchandise and advise you on the payment of custom duties . Any and all payments should be made to the cashier and a receipt obtained.
After payment has been confirmed, you will be provided a gate pass showing that your cargo can now leave the warehouse.